Utilities Customer Service: 2013 Residential Utility Rates

Utility Information

Bills are due when rendered and past due 15 days after the date of the billing. If the account is still unpaid 40 days after the billing date it will be processed for shut-off. Your door will be tagged and a $25 tag charge will be applied to your bill. Payment must be received in City Hall prior to the date and time indicated on the tag.

If service has to be turned off, an additional $50 is assessed and all unpaid and delinquent charges have to be paid before water service can be restored. For service which has been disconnected, payment must be received at Longview City Hall by 3:00 p.m. to restore service that day. Please call our Collection Department with any inquires.

The City of Longview Water Department understands that customers have different water needs, but all customers are encouraged to practice water conservation by repairing leaks promptly and using water wisely.

Utility Payment Alternatives

The City of Longview is pleased to offer customers several convenient alternatives for paying their utility bills. Customers may pay utility bills automatically via ACH (automated clearing house) which is an automatic withdrawal from your bank account.

The City is also excited to offer its new online bill payment option, a free service that allows customers to look up and pay their City of Longview utility bill via the Internet with a credit card. For online payments please log on to https://egov.mylongview.com/ to register.

For those that prefer to pay by phone, we provide this as convenient alternatives as well. Please call 1-877-349-8039 and follow the instructions.

For those that wish to mail their payments and pay by check, the City will continue to provide the blue utility remittance envelopes.

For additional information on any of the City's payment alternatives, please contact the Utility Division at 442.5058 or 442.5059.

Water/Sewer/Garbage/Storm Water Rates

Inside City Limits

Water Consumptive Charges

In addition to the base water rate shown above, the following rates shall be charged for metered water consumed:

• For the first 800 cubic feet or any portion thereof - ($2.19 per 100 cubic feet)
• For the next 800 cubic feet - ($2.57 per 100 cubic feet)
• For consumption over 1,600 cubic feet - ($3.36 per 100 cubic feet)
• 9.5% utility tax is added to inside City services

Sewer Consumptive Charges

In addition to the base sewer rate shown above, the following rates shall be charged for sewer service:

• Monthly consumptive charges shall be $4.89 per 100 cubic feet multiplied times the customer's average metered water consumed per month during the previous winter season billing periods.
• Residential customers who do not have a complete billing cycle water consumption history will be charged $29.34 per month. The $29.34 charge represents $4.89 per 100 cubic feet multiplied by the current average residential metered water consumption of 600 cubic feet per month.
• 9.5% utility tax is added to inside City services

Water/Sewer Rates

Outside City Limits

Water Consumptive Charges

In addition to the base water rate shown above, the following rates shall be charged for metered water consumed:

• For the first 800 cubic feet or any portion thereof - ($3.61 per 100 cubic feet)
• For the next 800 cubic feet - ($4.24 per 100 cubic feet)
• For consumption over 1,600 cubic feet - ($5.54 per 100 cubic feet)

Sewer Consumptive Charges

In addition to the base sewer rate shown above, the following rates shall be charged for sewer service:

• Monthly consumptive charges shall be $8.07 per 100 cubic feet multiplied times the customer's average metered water consumed per month during the previous winter season billing periods.
• Residential customers who do not have a complete billing cycle water consumption history will be charged $48.42 per month. The $48.42 charge represents $8.07 per 100 cubic feet multiplied by the current average residential metered water consumption of 600 cubic feet per month.

** Water usage is measured in a hundred cubic feet (hcf). 1 HCF = 100 cubic feet = 748 gallons. A family of four uses 10 HCF of water per month on the average.