1. I have lived in Longview
 Response PercentResponse Total
  Less than 5 years
15.8%67
  5 to 20 years
39.2%166
  More than 20 years
44.9%190
Total Respondents  423
(skipped this question)  7
2. I own my home in Longview.
 Response PercentResponse Total
  Yes
71.8%306
  No
28.2%120
Total Respondents  426
(skipped this question)  4
3. My age is
 Response PercentResponse Total
  Under 25
7.5%32
  25 to 40
40.4%173
  41 to 55
29.9%128
  56 to 70
17.5%75
  over 70
4.7%20
Total Respondents  428
(skipped this question)  2
4. I am
 Response PercentResponse Total
  Female
60%253
  Male
40%169
Total Respondents  422
(skipped this question)  8
5. My educational level is
 Response PercentResponse Total
  No high school diploma
1.4%6
  High school diploma or GED
12.2%52
  Some college, no degree
26.5%113
  Associate Degree
17.3%74
  Bachelor's Degree
23.9%102
  Graduate/Professional Degree
18.7%80
Total Respondents  427
(skipped this question)  3
6. My family income level is best described as
 Response PercentResponse Total
  Less than $25,000
16.1%68
  $25,000 to $49,999
28%118
  $50,000 to $99,999
42.9%181
  Greater than $100,000
13%55
Total Respondents  422
(skipped this question)  8
7. I regularly vote in local elections.
 Response PercentResponse Total
  Yes
88.8%379
  No
11.2%48
Total Respondents  427
(skipped this question)  3
8. I stay informed about City issues by
 Response PercentResponse Total
  Council meetings
2.6%11
  Web site
4.9%21
  Media (TV, Radio, Newspaper)
78.2%334
  Participate
4.2%18
  Neighbors
4.9%21
  Don't follow
5.2%22
Total Respondents  427
(skipped this question)  3
9. I think the City does a good job of managing its resources and planning for the future.
 Response PercentResponse Total
  1 low
4.1%17
  2
7%29
  3
14.7%61
  4
32.3%134
  5
27.5%114
  6
12%50
  7 high
2.4%10
Total Respondents  415
(skipped this question)  15
10. I think I have a good understanding of how the City spends its tax dollars.
 Response PercentResponse Total
  1 low
3.4%14
  2
9.2%38
  3
20.1%83
  4
24.2%100
  5
27.1%112
  6
11.6%48
  7 high
4.4%18
Total Respondents  413
(skipped this question)  17
11. How would you rank the customer service you receive from the City?
 Response PercentResponse Total
  1 low
3.4%14
  2
3.6%15
  3
7.5%31
  4
27.9%115
  5
30.3%125
  6
21.6%89
  7 high
5.6%23
Total Respondents  412
(skipped this question)  18
12. I get the city services I need by living in the City of Longview.
 Response PercentResponse Total
  1 low
2.8%11
  2
4.3%17
  3
8.1%32
  4
24.7%98
  5
28.2%112
  6
23.2%92
  7 high
8.8%35
Total Respondents  397
(skipped this question)  33
13. I want the City of Longview to provide a level of service that is ___________.
 Response PercentResponse Total
  Lower
2%8
  Higher
49.1%199
  The Same
48.9%198
Total Respondents  405
(skipped this question)  25
14. General Library Services Provides for acquisition and checking out of books, periodicals, videos, tapes, cds and other multi-media, and access to reference material for research projects for the general public.
 Response PercentResponse Total
  1 low
3.3%13
  2
9.2%36
  3
11.2%44
  4
12%47
  5
14.2%56
  6
17.8%70
  7 high
32.3%127
Total Respondents  393
(skipped this question)  37
15. Adult/Youth Services and Family Literacy Provides a variety of literary services for adults and children including story times, special events, summer reading program, home-bound services, and literacy training. How important is this service?
 Response PercentResponse Total
  1 low
11.8%46
  2
9.5%37
  3
11%43
  4
10%39
  5
14.6%57
  6
16.4%64
  7 high
26.7%104
Total Respondents  390
(skipped this question)  40
16. General Parks Maintenance Includes mowing and manicuring of turf areas, shrub and flower bed planting and care, irrigation, restroom maintenance and sanitation, litter control, leaf removal. How important is this service?
 Response PercentResponse Total
  1 low
2.8%11
  2
4.3%17
  3
12.8%51
  4
12.1%48
  5
18.8%75
  6
22.6%90
  7 high
26.6%106
Total Respondents  398
(skipped this question)  32
17. Playground Maintenance Includes installation, repair, replacement, safety inspections, and maintenance of park playground equipment and structures. How important is this service?
 Response PercentResponse Total
  1 low
2.3%9
  2
4.3%17
  3
10.6%42
  4
12.3%49
  5
18.6%74
  6
23.4%93
  7 high
28.6%114
Total Respondents  398
(skipped this question)  32
18. Urban Forestry Program Provide new plantings, pruning, health inspections, removal and replacement of trees, stump removal and pesticide control in parks; other city-owned properties; along city streets; and in neighborhoods. How important is this service?
 Response PercentResponse Total
  1 low
8.3%33
  2
7.8%31
  3
13.4%53
  4
16.2%64
  5
18.4%73
  6
20.5%81
  7 high
15.4%61
Total Respondents  396
(skipped this question)  34
19. Teen Programs Provide recreational programs, educational enrichment classes, activities and events for teens. Includes Late Night at the YMCA, After School Drop-in, Computer Lab with Homework Help, Jr. Leadership, dances, trips and excursions, and special interest enrichment classes. How important is this service?
 Response PercentResponse Total
  1 low
2.6%10
  2
1.8%7
  3
4.6%18
  4
7.2%28
  5
17.2%67
  6
16.9%66
  7 high
49.7%194
Total Respondents  390
(skipped this question)  40
20. Youth Programs Conduct programs, classes and events for preschool through elementary youth. Includes learning and enrichment classes in sports, health, fitness and outdoor activities, computer technology, art, science, culture, language, music and dance. How important is this service?
 Response PercentResponse Total
  1 low
2.8%11
  2
1.5%6
  3
4.6%18
  4
6.2%24
  5
12.9%50
  6
20.6%80
  7 high
51.4%200
Total Respondents  389
(skipped this question)  41
21. Adult Programs Provide enrichment programs, health and fitness related classes, and sports leagues for adults. Includes special interest classes in fitness, health, self improvement, computer technology, art, language, dance, outdoor activities and organized sports leagues in basketball and softball. How important is this service?
 Response PercentResponse Total
  1 low
7.6%30
  2
4.1%16
  3
8.4%33
  4
12.7%50
  5
20.8%82
  6
24.3%96
  7 high
22.3%88
Total Respondents  395
(skipped this question)  35
22. Senior Programs Provide enrichment programs, classes and events for seniors in partnership with senior nonprofit organizations at Senior Center. Includes classes, trips, events, dances, games, tax assistance, financial planning, fitness, health, safety and social services. How important is this service?
 Response PercentResponse Total
  1 low
5.6%22
  2
3%12
  3
8.9%35
  4
16.7%66
  5
22%87
  6
17%67