Operational Impact

To minimize the health impacts of COVID-19 in our area, the City of Longview is closing more buildings and offices to the public. As of Tuesday, March 24, 2020, the following City of Longview facilities will be closed:

  • City Hall
  • Longview Fire Department (still providing services, offices closed to public) 
  • Longview Police Department (still providing services, offices closed) 
  • Longview Public Library
  • Senior Center
  • Mint Valley Racquet Complex
  • Mint Valley Golf Course
  • Longview Recreation offices
  • Playgrounds
  • Play structures
  •  Dog park 
  •  Skate park 
  • Community garden
  • Sport fields / courts
  • Park restrooms  
  •  All Recreation and Library programs have been cancelled (no facility rentals)

Finance / Utility Payments

Stay home, stay safe. We are asking customers to pay their utility bills over the phone, online, or in our designated drop boxes. If you are paying with cash, the City of Kelso is accepting CASH ONLY payments for your City of Longview utility bill through their drive-thru window at 203 S. Pacific in Kelso.

The City of Longview also offers the following options for paying your utility bills:

  • Pay by phone (credit/debit only): 877-349-8039
  • Online, 24 hours a day / 7 days a week (credit/debit only): https://egov.mylongview.com/
  • By check using our payment drop boxes located in front of City Hall and on the Broadway Street median near the ballot drop box. Please remember to include payment stub.
  •  By U.S. Postal Service mail, include bill payment stub and mail to:  City of Longview Utilities, PO Box 128, Longview, WA 98632
  •  You can find more information about these services on our website at: https://www.mylongview.com/402/Utility-Payments
  •  Our utility billing department will be open for phone call inquiries only. If you have a question, please call 360.442.5099.

Permitting / Building & Planning / Engineering

For Building & Planning and Engineering, please call one of the following numbers:

  • For building and electrical inspection requests: 360.442.5090
  • For Building & Planning general questions: 360.442.5086
  • For Engineering services: 360.442.5200

Longview Police Department

The Longview Police Department will strive to maintain core services and respond to calls for service during this period of COVID-19 pandemic. In order to focus on maintaining core services the following changes will be adopted effective immediately:

  • There will be no public fingerprinting services.
  • No public access to the LPD lobby. Payments can be made by mail.
  • Officers are directed to utilize phone calls when appropriate to handle non-emergency calls for service.
  • Online reporting by citizens is encouraged. Go to mylongview.com, file a police report
  • All ride-along’s and LPD volunteers are suspended until further notice

RiverCities Transit

RiverCities Transit will suspend fare requirements on buses through April to help protect transit employees and riders through social distancing in response to COVID-19. During this time, you will not be required to pay a fare or show a bus pass.

In addition, RiverCities fixed route riders will board and exit through the rear door of the bus whenever possible. The front door will be used only by those riders who use mobility devices or need the assistance of the ADA ramp. The front areas of the bus will be limited to these riders to increase separation from operators.

 Fixed route service reductions have started as ridership has dropped significantly. RCT will run the Saturday schedule Monday – Friday until further notice. Paratransit service will continue to be available Monday – Saturday. Those unable to access essential services and jobs as a result of these reductions are encouraged to contact RCT at 360-442-5663 or customerservice@rctransit.org.

 During the COVID-19 response, electronic resources such as Googlemaps, Where’s My Bus, and other applications and websites won’t have accurate information for all trips. Please see the RCT website for the reduced service schedule at www.rctransit.org.

 RiverCities Transit is committed to providing service to our community members that need to access essential functions and lifeline services. We ask that our riders follow Governor Inslee’s Stay-at-Home Order for the next two weeks in an effort to keep all of our community members healthy.