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Posted on: April 21, 2021

City of Longview/Longview Police Department Crisis Response Team RFQ

RFQ Release: April 19, 2021

Applications Due: May 10, 2021

RFQ Contact: Robert Huhta,

Crisis Response Team – Program Overview


To enter into a contractual agreement with a credentialed crisis service provider to augment Longview Police Department’s response to crisis incidents. In addition, the service provider will provide crisis response training to members of the Longview Police Department (LPD).


The Longview Police Department has experienced an increase of calls for service where the individual(s) is in some form of crisis. The crisis may be related to mental health, drug/alcohol dependency, homelessness, etc. The City of Longview approved funding as part of the 2021-2022 General Fund budget for the Police Department to contract with a professional mental health provider for two full-time, licensed mental health professionals. 

Crisis Response Team:

LPD is seeking an organization that already provides 24/7 mobile crisis response to the City of Longview and has developed a network that includes a broad range of service providers, including but not limited to other community partners, for-profit and non-profit and governmental entities. The employees of the organization will collaborate through ride-along with LPD patrol officers and/or will follow-up on referrals by LPD members.

 Applicant Qualifications:

 The LPD is seeking the following qualities and experience in a Service Provider (The organization will provide office space for their own employees).

  • Licensed & Credentialed: Organization has City of Longview business license and has licenses required by the State of Washington for the provision of services in this Request for Qualifications; Client-Centered Philosophy: A demonstrated commitment to client-directed care and a holistic understanding of recovery and wellness;
  •  Crisis Response Experience: In crisis response for individuals suffering a crisis due to mental health, substance use, homelessness, etc.;
  •  Trauma-Informed Experience: Providing trauma-informed behavioral health services to individuals experiencing homelessness;
  •  Community Partnerships: Strong connections to systems of care in Longview and Cowlitz County (mental health, substance use, homelessness)
  •  Cultural Competency: Demonstrated cultural competency working with: people experiencing homelessness, underserved and marginalized populations, substance users, people with disabilities-both physical and emotional;
  •  Cross-Sector Partnerships: A willingness to work in collaboration with LPD, first responders and various City of Longview programs and staff;
  •  Available at Peak Times: A commitment to staffing employees on a schedule that is responsive to demand (including weekend hours).


Timeline for Submission, Approval & Implementation: 

(Please note: These dates are for planning purposes. They represent LPD’s desired timeline for implementing the Crisis Response Team. Any revision to the Due Date for submission of Qualifications will be made by addendum. All other dates may be adjusted without notice, as need and circumstances dictate. 

  • RFQ will be issued on April 19, 2021
  • Proposals are due no later than 5:00PM PST on May 10, 2021
  • Provider will be selected by May 17, 2021

Proposal Components and Format Requirements:
Components: Proposal Packets to consist of the following: 

  • Letter of intent
  • Cover Sheet
  • Narratives        

 Production Format: Produce all required application materials with 1-inch margins and 12-point font. Please be as concise and specific as possible in your responses. 

 Submission Format: Send Proposals to: Longview Police Department: Attn: Chief Robert Huhta, PO Box 128, Longview, WA 98632

 Proposal Narratives: 

Section1: Agency Overview: 
Please provide an overview of your agency. Please include conceptual approaches to existing services provided by the agency. Tell us who you are, what you do, and what you are about. 

Section 2: Core Service Model Experience: 
Describe your organization’s history and experience working with persons experiencing homelessness, persons with active substance use, persons experiencing significant symptoms of serious mental illness, and persons experiencing on-going symptoms of health conditions, including strategies your organizations would use to effectively engage and build trust with community members in crisis. 

  1. Please describe your agency’s understanding of street outreach and demonstrate your approach to working with individuals that are street dependent. 
  2. Describe your agency’s experience with verbal de-escalation and effective communication in stressful situations. 
  3. Describe your agency’s experience with providing services to the following populations.
    1. People experiencing homelessness
    2. Underserved and marginalized populations
    3. People of color
    4. Formally incarcerated people
    5. Veterans
    6. People with disabilities (both physical and emotional/mental)
    7. LGBTQ identified

d. Please share what specific barriers to services you believe the populations listed above face when trying to access services in Longview/Cowlitz County? How does your agency address or work around those barriers? 

e. How does your agency engage in trauma-informed care currently? What would you anticipate needing to maintain or change to serve the communities that the Crisis Response Team seeks to serve?

f. Share how your agency understands the impacts and specific trauma of criminal justice system involvement. Why, in your experience, is it essential to divert individuals from jail or the hospital to services if appropriate?

 Section 3: Collaboration Experience with other Service Providers:

  1.  Experience with Law Enforcement: Please describe in detail your experience working with law enforcement agencies and personnel. 
  2. Non-emergency Medical Experience: Please describe in detail how your agency would address non-emergency medical situations. 
  3. Service Partnerships: Please describe your experience in collaborating with other community partners in providing crisis related services to the community.

Section 4: Organizational Capacity:

  • Please describe your experience providing services at flexible hours including nighttime and weekend shifts and in unpredictable locations (street, shelter, house and encampment).

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