Show All Answers

1. What is an aphid?
2. Where do aphids live?
3. How long do aphids live?
4. What roles do aphids have in the ecosystem?
5. Are aphids bad for plants?
6. How can we get rid of aphids?

Show All Answers

1. Why is placement of my containers so important?
2. How should my containers be set out?
3. Are there any things I should be aware of when setting my containers out?
4. What are some helpful do's and dont's about cart placement?

Show All Answers

1. How do I report a concern or a complaint?
2. I noticed graffiti has shown up in our neighborhood. What should we do?
3. What are the regulations regarding tall grass and weeds?
4. My neighbor has a dog that barks throughout the night. Is there anything we can do?
5. Whose responsibility is it to maintain alleys?
6. What is the City’s position regarding accumulating junk and garbage on a property?
7. What is the process once the city issues a Notice for violations found on a property?
8. What is voluntary compliance and what is a Voluntary Compliance Agreement?
9. What if the negotiated dates in a Voluntary Compliance Agreement pass and the violation is not completed?
10. What are the rules regarding garage sales? Can my neighbor have them every weekend?
11. What is the position of the city with regards to inoperable vehicles?
12. All vehicles are required to be parked on an “approved parking surface.” What is considered an approved surface?
13. As summer approaches, what do I need to keep in mind if we want to purchase an above-ground swimming pool?
14. What are the requirements regarding address numbers?
15. Need more information?

Show All Answers

1. What is Composting?
2. Where do you get the worms for composting?
3. What is grass-cycling?
4. Why should you compost?

Show All Answers

1. What's a comprehensive plan?
2. What’s required for a comprehensive plan?
3. Why is the City updating the comprehensive plan?
4. How can I get involved with the comprehensive plan?

Show All Answers

1. What kinds of fish are in the lake?
2. What are the rules regarding fishing?
3. Where do the fish come from?

Show All Answers

1. What are the general rules regulating garbage or recycling collection?
2. How will the garbage or recycling containers get collected during severe weather conditions?
3. What can I do with my household hazardous waste?
4. How do I dispose of old medications?
5. How do I dispose of used needles?
6. What is E-waste?
7. How do I dispose of unwanted household furniture?
8. Someone illegally placed garbage and/or household furnishings in the alley behind our residence. What do we do?
9. I have noticed an abandoned shopping cart(s) in our area. What is the process for having it removed?

Show All Answers

1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city? Can I file a report using this Online Police Citizen Reporting System?
3. What if the incident happened on a state freeway?
4. What is a known suspect?

Show All Answers

1. What is chain parking?
2. What is a boot?

Show All Answers

1. Who do I call when my recycling or garbage container does not get collected?
2. Who do I call when my recycling or garbage container is damaged or missing?
3. What are the requirements for recycling our Christmas tree?
4. What items can be placed in the brown recycling containers?
5. Can we recycle those new energy-efficient light bulbs?
6. How do you prepare the materials for recycling?
7. Why can’t I put my recyclables in plastic bags?
8. I got a violation tag on my recycling cart. What does this mean?
9. I got a violation tag on my recycling cart, but the violation was for material that someone else put in my container. Am I still responsible?
10. Our recycling container is by our home and not placed out for collection. Will the recycling contents still be inspected?

Show All Answers

1. Why did the City initiate a recycling inspection program?
2. What are some miscellaneous notices information?

Show All Answers

1. What is recycling contamination?
2. Why is reducing recycling contamination so important?
3. Why can’t we put our recyclables in plastic bags?
4. What can I put in my brown recycling container?

Show All Answers

1. Am I responsible for clogged sewage pipe between my property line and the sewer main line?

Show All Answers

1. Are you a new customer?
2. Are you wanting to stop your garbage or recycling service?
3. Are you wanting to change your garbage or recycling service?

Show All Answers

1. Who may start the street vacation process?
2. Must a public hearing be held before a street may be vacated?
3. Who owns the vacated property?
4. What if the city owned the underlying fee to the street area?
5. May the city charge the abutting property owners a fee for the street vacation?
6. May the city retain an easement for underground utilities that may be in the vacated area?
7. Does the vacation need to be granted by ordinance?
8. May a portion of the street be vacated?
9. May a street that abuts a body of water be vacated?
10. Is there a statute that provides for an automatic vacation of streets if they are not opened for public travel within a certain time period?

Show All Answers

1. Do I qualify for the program?
2. If I qualify for the program, how much of a reduction will I receive?
3. How do I apply for the program?
4. If I have additional questions, whom should I call?

Show All Answers

1. Why does my tap water appear to be discolored?
2. Where is my water meter?
3. Where does my water come from?
4. What is my water pressure?
5. Why is there increased sediment present when city staff performs flushing activities?
6. Has there been a change in the pH levels after switching to the new water source?

Show All Answers

1. Why does my tap water appear to be discolored?
2. Why didn't we rebuild the Fisher's Lane water treatment plant?
3. Why didn't we stay with the Cowlitz River?
4. How long will the groundwater supply last?
5. Will the groundwater stain my laundry and household fixtures?
6. Why not move the water supply intake to a better location on the Cowlitz River or Columbia River?
7. What is in the groundwater?
8. Until how long is the groundwater supply expected to last?
9. How do I know the groundwater won’t become contaminated?
10. Where does the groundwater come from?
11. Has there been a change in the pH levels after switching to the new water source?
12. What if the water smells funny?
13. Should I consider getting a water softener?
14. What can I do about hard water?
15. How does hard water impact my life?
16. What is the City doing to reduce hardness?
17. What is the hardness of the City's new groundwater source?
18. Where do hard water minerals come from?
19. Is hard water safe?
20. What is water hardness?