What is voluntary compliance and what is a Voluntary Compliance Agreement?

The Code Compliance division will always look to resolve complaints by communicating with the owner or tenant and getting the problem resolved without having to initiate the enforcement process. In those instances where voluntary compliance could not be reached, or if the successful resolution would take longer than 14 days, a Voluntary Compliance Agreement (VCA) is the only way to avert enforcement and subsequent penalties. In determining the new deadlines for the VCA, the city will usually ask the owner or tenant what kind of time they would need to resolve the violation. If the city feels the proposed date is reasonable, those deadlines are put into the VCA, which would need to be signed by the owner or tenant to become effective.

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1. How do I report a concern or a complaint?
2. I noticed graffiti has shown up in our neighborhood. What should we do?
3. What are the regulations regarding tall grass and weeds?
4. My neighbor has a dog that barks throughout the night. Is there anything we can do?
5. Whose responsibility is it to maintain alleys?
6. What is the City’s position regarding accumulating junk and garbage on a property?
7. What is the process once the city issues a Notice for violations found on a property?
8. What is voluntary compliance and what is a Voluntary Compliance Agreement?
9. What if the negotiated dates in a Voluntary Compliance Agreement pass and the violation is not completed?
10. What are the rules regarding garage sales? Can my neighbor have them every weekend?
11. What is the position of the city with regards to inoperable vehicles?
12. All vehicles are required to be parked on an “approved parking surface.” What is considered an approved surface?
13. As summer approaches, what do I need to keep in mind if we want to purchase an above-ground swimming pool?
14. What are the requirements regarding address numbers?
15. Need more information?